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Infrastructure and Server Engineer - South West

Infrastructure / Networking
Ref: 380 Date Posted: Friday 07 Dec 2018
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We currently have a great opportunity for an Infrastructure and Server Engineer to join our Gloucester based client to support the development, management and technical guidance on the desktop services.

Job Title: Infrastructure and Server Engineer

Location: Gloucester

Salary: £30-£32k & Excellent Benefits

As Infrastructure and Server Engineer you will;

  • Provide high level fault fixing and advice service.
  • Handle the management of calls and escalation of queries.
  • Work within agreed customer service level agreements.
  • Develop product knowledge and skill sets
  • Ensure issues are recorded and updated regularly with events and action plans.

 

Key Skills needed:

  • Ability to liaise effectively with external customers and simplify and explain technical information to others.
  • Customer focused, able to diagnose, assess impact and respond appropriately
  • Excellent troubleshooting skills.
  • Excellent communication skills; written and spoken.
  • Required to participate in occasional out of hours and weekend work.
  • Windows Server 2008 R2/Server 2012
  • SCCM and WSUS
  • Windows 7 and 10 Support
  • Active Directory
  • Group Policy
  • Citrix Management
  • Office 365
  • DNS, DHCP

In return, the successful Infrastructure and Server Engineer will benefit from:

  • Match up to 5% pension on employer side
  • Lifestyle & childcare vouchers
  • Private medical & Life Insurance
  • Comprehensive opt in benefits

 

For more information or to apply for the role, please send your CV to the advert immediately.

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