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Technical Operation Engineer - Leeds - Yorkshire

Infrastructure / Networking
Ref: 460 Date Posted: Thursday 03 Jan 2019
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Technical Operation Engineer - Leeds


Salary: £30,000 - £40,000 (+ benefits)


A Technical Operations Engineer is required to join a leading supplier of IT Solutions based in Leeds. You will be responsible for the proactive monitoring, maintenance, patching and administration of the Technology Centre’s solutions.

Principal Accountabilities:

  • Proactive infrastructure monitoring with SCOM and backup supervision and monitoring across all customer estates.
  • Maintenance of all solutions, across all customer estates - post-implementation
  • Site visits to  data centres and customer premises as necessary
  • Provision of out of hours (weekend and evening) support via home VPN on a rota basis.
  • Follow approved procedures regarding change control and documentation standards.
  • Support colleagues in the Service Centre teams to make sure that reported issues are resolved within SLA’s.
  • Coach and mentor fellow team members to spread skills and knowledge in all aspects of the technical solutions managed by the Technology Centre.
  • Update Software Image builds inline with customer solutions to make sure patching is up to date on new builds.
  • Will undertake Capacity Planning activities from inception through to the production of

Key Skills:

Experience in administrating an enterprise environment…

  • Windows Server based systems including DNS, DHCP, IIS, NPS, RDS, DFS, Hyper-V
  • Active Directory with multiple forests and forests with multiple domains
  • Microsoft Application Servers (i.e. Exchange,  Lync, SharePoint  SQL Server)
  • Cloud platforms (i.e. Azure / AWS)
  • VMware and similar virtualisation technologies
  • XEN Desktop / Citrix VDI Technologies
  • Resilient systems, both locally and geographically
  • Monitoring and deployment tools
  • AD Resource Forest models
  • Enterprise grade server and storage hardware
  • Virtualization principles & technologies
  • PKI

Current driving license, with a road legal vehicle and prepared to travel throughout the UK

Able to clear Security Clearance (SC or above)